Office Manager

Pediatric Therapies - A RISE Services Inc.Company

At Pediatric Therapies, we use our compassion, knowledge, and expertise in the evidenced-based science of applied behavior analysis (ABA) to make lasting, positive impacts in the lives of the children and families that we serve. We are passionate about the growth, development, and collaboration of all our team members, and we are committed to improving ourselves so that we can better serve our clients.

RISE Services, Inc.

Since 1987, RISE has provided practical, professional, and personal growth opportunities for children, adults, and their families. With our innovative approach, we are dedicated to transforming the lives of the individuals and families we serve through the delivery of person-centered services. Our services have expanded from moving individuals living in institutions to family settings into supporting adults and children with highly diverse support needs in a wide variety of homes and community-based settings.

WHAT YOU WILL DO

The Office Manager will oversee the clinic's day-to-day operations to ensure efficiency across all disciplines through a coordinated care model. With the support of clinic directors, the Office Manager's primary responsibilities include, but are not limited to: organizing and updating client records, client relations, managing clinic and individual therapist calendars, evaluating and reviewing office procedures to ensure efficiency with office operations, resolving client issues in accordance with company and foundation policies, procedures, and healthcare regulations, and will provide administrative and secretarial support to leadership as needed.

Review, screen, and prioritize as appropriate all pediatric referrals and intake inquires received.

Establishes new client information in multiple EMR platforms.

Responsible for onboarding new staff hires and ensuring compliance in all systems.

Participate in the creation and maintenance of required clinical documentation.

Be the first line of contact for new client families and determine how to support new families from a coordinated, multidisciplinary approach.

Secures benefits and authorization information from funders.

Maintains clinical schedule for multiple providers and scheduling for additional meetings.

Provide efficient and timely responses to clients, caregivers, and stakeholder inquires.

Develop positive relationships with staff and clients.

Analyze and organize clinical office operations and procedures.

Ensure that patient and clinical employee records are current and accurate.

Monitor and maintain inventory of necessary office supplies; order supplies as needed to keep basic supplies stocked, and to fulfill special requests from staff.

Maintain and update office phone list, email distribution list, and resource information.

Strong time management skills.

Ability to collaborate with multiple departments, including billing, accounts receivable, and insurance funders.

WHAT WE REQUIRE

State-issued Driver's License

Social Security Card/Passport/Proof of Employment Eligibility

High School Diploma or GED equivalent

CPR/First Aid Certificate (if available)

Must be willing to work on a team with support from supervisors

Must be able to pass a background check

Must be professional and self-motivated

Experience working in the healthcare industry, preferred

WHAT WE CAN DO FOR YOU

Compensation Competitive salary 401(k) plan with matching Work/Life Balance Paid Time Off / Personal / Sick Days Holidays Professional Development Paid monthly in-service training Health Medical/ Dental / Vision Insurance Short & Long Term Disability Accident, Critical Illness, Life Insurance Health Savings Account / Flexible Spending Account Employee Assistance Program

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:
(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY

RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.