Job Description

Job Details
Experienced
Administration - Boise - Boise, ID
Full Time
High School
$15.00 - $17.00 Hourly
Days
Admin - Clerical

THE COMPANY

Since 1987, RISE has provided practical, professional, and personal growth opportunities for children, adults, and their families. With our innovative approach, we are dedicated to transforming the lives of the individuals and families we serve through the delivery of person-centered services.
Our services have expanded from moving individuals living in institutions to family settings into supporting adults and children with highly diverse support needs in a wide variety of homes and community-based settings.

THE POSITION

The Office Manager provides a high level of support and customer service  to all programs and Directors at RISE, particularly the Boise Campus. In addition to many other duties, the Office Manager will act as a liason for the primary RISE Idaho phone line, visitors, maintenance and deliveries.  

POSITION EXPERIENCE & EDUCATION REQUIREMENTS

  • High school graduate
  • Two (2) years clerical experience in a clinical or office setting
  • Demonstrates administrative, organizational, and time management skills
  • Demonstrates ability to provide excellent customer service and communicate effectively, both written, verbal, and virtually.
  • Experience utilizing a multi-line phone system
  • Demonstrated ability to work independently
  • Ability to work in a fast paced environment
  • Attention to detail in producing accurate work
  • Knowledge in use of general office equipment
  • Ability to apply critical thinking skills
  • Proficient knowledge of office management software, including Google Workspace and Microsoft Office
  • Bilingual in English and Spanish, preferred

ESSENTIAL JOB FUNCTIONS

  • Serves as the main point of contact to help support facility and maintenance needs across the Boise campus
  • Coordinates scheduling of conference rooms on the Boise campus as needed
  • Participates as a member of the Safety Committee for the Boise Campus location
  • Assess needs quickly and provide solutions proactively
  • Accurately and thoroughly documents interactions and forwards necessary documentation to appropriate party in a timely manner
  • Manages inbound calls and forwards to proper department/staff with exceptional customer service, escalating calls appropriately as needed.
  • Manages complaints in a courteous, professional manner
  • Sends, receives, and processes mail daily, including scanning mail to those working remotely
  • Adapts to changing priorities effectively and professionally
  • Functions well under pressure & makes efficient use of time
  • Ensures main office and campus are tidy and organized
  • Actively participates in ensuring families/individuals obtain the appropriate information to begin services
  • Actively participates in tracking and managing trainings, company wide
  • Ability to manage assigned projects to completion
  • Obtain and maintain a thorough understanding of company services and programs
  • Ensures office supplies are maintained, including checking inventory and working with vendors to ensure adequate levels of necessary supplies at all times
  • Maintains high level of confidentiality and adheres to HIPAA Privacy Practices
  • Maintains professional business appearance and demeanor
  • Demonstrates overall dedication and commitment to RISE, Inc.

BENEFITS

  • Medical/Dental/Vision
  • Vacation/Sick
  • Paid Holidays
  • Paid Parental Leave
  • Short & Long Term Disability
  • AFLAC (Accident, critical illness etc.)
  • Life Insurance
  • 403(b) Retirement Plan
  • EAP
  • HSA/FSA
  • Mileage Reimbursement

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online