Job Description

Job Details

Mesa, AZ - Mesa, AZ




Direct Care Innovations (DCI) is a Software as a Service (SaaS) provider offering a state-of-the-art business management platform designed uniquely for Medicaid service providers. Our software gives providers the power of their data through automation to reduce overtime, increase utilization, and control their budget. This allows us to achieve our mission of providers being able to put money back in the hands of direct care workers. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify. All of this makes DCI a great and fulfilling place to work.




The Manager of Software Development will be responsible for managing the team of software developers responsible for creating customized software solutions such as web services, mobile app development, user interfaces, coding programs, and databases while managing the maintenance of each. They will have a working knowledge of wireframes, code review, ERD diagrams, decision tree documentation, and lead development. The ideal candidate will contribute to the architecture and design of solutions based on current and future requirements. They will be responsible for code review as well as database architecture and oversite. We are looking for an analytical and results-driven technician who possesses a strong understanding of systems automation and interface, software, and system architecture.


  • Manage the team responsible with designing, developing, and installing software solutions and required for the DCI application.
  • Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.
  • Develop software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes.
  • Responsible for relational database design.
  • Follows the software development lifecycle.
  • Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
  • Prepare and install solutions by determining and designing system specifications, standards, and programming.
  • Improve operations by conducting systems analysis and recommending changes in policies and procedures.
  • Ensure systems integration with all APIs presently used and in future opportunities.
  • Protect operations by keeping information confidential.
  • Provide information by collecting, analyzing, and summarizing development and service issues
  • Hiring and training development team, managing teams of developers or vendors while adding to our culture and creating a winning atmosphere.
  • Solid understanding of Computer Science concepts and modern software architecture and development principles
  • Knowledge and experience with CRM technologies.
  • Recognized expert in multiple technological areas or disciplines.
  • Agile software development knowledge and experience. (i.e. Scrum, Kanban, etc.)
  • Strong knowledge and experience with Agile Best Practices / Scrum methodologies
  • Deep understanding of all phases of the SDLC, with hands-on experience in multiple development languages
  • Solid business and financial acumen. Responsibility for a large budget with a demonstration of on-time delivery, on budget, per promised scope, and meeting or exceeding quality expectations.
  • ALL DCI employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. This position is expected to exert the utmost care, due diligence, and ensure the proper compliance for all computer, server and cloud systems. This position is trusted to ensure proper protections for all sensitive information created, stored, transmitted and otherwise processed by supporting barriers deterring unauthorized access, recognizing and reporting problems that are uncharacteristic of business activity and known and as-yet unrecognized vulnerabilities and risks in hardware and software. This position will support the management and monitoring of any attacks and intrusions, forensics and subsequent activities.




  • Bachelors or Masters degree in CS/CE or equivalent
  • 10 years of general development experience
  • 2-5 years of CRM development experience
  • Proficiency in SQL and general database architecture
  • Proficiency in MS Azure
  • Excellent verbal and written communication skills
  • Full-stack development preferred with a focus on C# and .Net
  • Familiarity with PHP, SQL, Java, LAM


DCI is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:

(a) Dedicated fax 866-268-8885
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY

Application Instructions

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