Community Supports Director

RISE is a non-profit organization that specializes in home and community-based support services for children and adults with developmental and other disabilities, children with mental health challenges, and aging adults. For over 30 years, our purpose has remained constant. We create opportunities for and with the people we serve, their families, and for the men and women who work in the direct care profession.

JOB TITLE: Community Supports Director

JOB CLASSIFICATION: Full time, 40 hours/week; Exempt

REPORTS TO: Executive Director

JOB PURPOSE: Manage the Community Support Services programs to ensure effective and efficient delivery of services to program participants. Assist in the hiring, training, and management program staff. Serve as the lead resource staff member to the Community Support team. Assist in the plan development of individualized training for each consumer who is looking to transition into an independent living setting or improve and maintain skills for self-support in community living. Work with consumers, funders, healthcare professionals and State departments who participate in personal care services for routine activities of daily living, targeting individual goals for personalized care plans. Identify teaching techniques, learning style, and appropriate compensatory strategies to build consumers' independent self-care and daily living skills.

JOB RESPONSIBILITIES:

1. Supervise and train direct care staff
1. Participate in the interviewing and hiring of staff
2. Provide staff trainings and ensure trainings are kept current
3. Routinely provide feedback to all staff to encourage high performance
2. Monitor program implementation
1. Routinely review daily documentation including but not limited to progress logs and data collection
2. Sustain fiscal responsibility by ensuring that staff consistently maintains productivity requirements
3. Consistently seek out new opportunities for participants to connect with their community
4. Monitor program performance monthly and create action plans for any issues
5. Ensure approved referrals start services within set timelines
3. Implement Individual Support Plans
1. Ensure action plans are implemented as recommended by interdisciplinary team and results are reported to the appropriate professional
4. Always maintain high professional standards
5. Maintain competency by engaging in activities of professional development
6. Maintain client and agency files in accordance with funder and accrediting requirements
7. Familiarizes self with and follows Agency and Department Policies and Procedures

JOB SPECIFICATIONS:

Education/experience: Bachelor's degree with a minimum of 24 earned credit hours in Special Education, Early Childhood Education, Psychology, Social Work, Sociology, Counseling, Recreation (including specialty areas such as Art, Dance, Music, or Physical Education), Speech-Language Pathology or Audiology, Occupational Therapy, Physical Therapy, Nursing, or other specialties in the field of human services, or four years of full time paid experience providing direct care to persons with developmental disabilities as defined by DMH, or a combination of overseeing individual care plans, rehabilitation the two. Experience in home care, healthcare, or a related administrative field is preferred.

Skills: Must possess sound knowledge of disabilities (6 months-1-year direct care experience) and have knowledge of support services. Must be able to problem-solve, prioritize and plan in order to meet deadlines, communicate well, and multi-task. Basic computer skills preferred. Must have a working vehicle with gas to transport as needed during shift, valid insurance, and a driver's license (Class E Missouri) with ability to travel independently. Must have the ability to continually walk or stand up to three hours; must have the ability to read, comprehend, write, and speak effectively in English; must have the ability to lift, push, pull or otherwise move objects up to 50 pounds in weight, and must have the ability to do basic math.

Routine Tasks:

• Client and caregiver coordination:
  • Match clients with caregivers based on needs and preferences.
  • Schedule and coordinate all aspects of service delivery.
  • Assist with the onboarding and training of new caregivers.
• Care plan management:
  • Develop, implement, and monitor client-specific care plans.
  • Make adjustments to care plans as needed, coordinating with other healthcare professionals like doctors and nurses.
  • Conduct client assessments and screenings, including telephonic outreach or home visits.
  • Perform medication reconciliation for clients if qualified.
• Administrative and operational duties:
  • Maintain accurate and up-to-date client and service records.
  • Handle office phone calls, data entry, and other administrative tasks.
  • Participate in on-call rotations for evenings and weekends.
  • Assist with billing and payroll processing.
• Support and compliance:
  • Provide emotional support and guidance to clients and their families.
  • Act as a community liaison and develop relationships with local providers and resources.
  • Ensure agency policies and state and federal regulations are followed.

Benefits: Full time Employees qualify for:

• Health Insurance
• Dental
• Vision
• Mental Health Services
• Paid time off including Sick Pay
• Short-Term/Long-Term Disability
• Life Insurance
• Public Service Loan Forgiveness (PSLF) Program
• 401(k)

RISE Services Inc, is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at 314-983-9230.