Job Description

Job Details
Salem, OR - Salem, OR
Full Time
4 Year Degree
$60,000.00 - $60,000.00 Salary/year
Business Development

If you are looking for a career with a company whose focus is to create opportunities for and with people, RISE is the company for you! With more than 30 years in making a difference in the lives of others, RISE is positioning our organization to continue to provide services in an evolving, fast-paced environment. We offer a generous benefits package including paid time off, medical, dental, vision, retirement and more. 


We are searching for an experienced Business Analyst who can gather important company data and compile it into reports for our shareholders and management teams.  The ideal candidate would be someone who can take charge of a project and deliver results that will make the organization more profitable. The selected individual has the ability to work on multiple projects simultaneously, strong communication and customer service skills, and will be able translate business data into digestible information that improves corporate processes.


The main system this person will be working with is Direct Care Innovations (DCI), a timekeeping and payroll platform used throughout the company. DCI and other operational systems encompass forums such as timekeeping and attendance, authorization management, billing, scheduling, training and compliance, care management, and HRIS. The ideal Business Analyst will be comfortable pulling data related to the above and translating to management.


  • Create direct channels of communication to software vendors
  • Identify business trends utilizing real data, compile analysis reports that are delivered to developers and then follow-up on all results
  • Create a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress
  • Determine and document user requirements for business processes and abide by those requirements for future projects
  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Improve systems by studying current practices; designing modifications
  • Recommend controls by identifying problems; writing improved procedures
  • Define project requirements by identifying project milestones, phases and elements; forming project team; establishing project budget
  • Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
  • Communication between business units and stakeholders. Ability to explain complex systems in simple manner.
  • Project Management and Authorization Management
  • Billing and Scheduling
  • Training compliance & learning management systems
  • Ability to understand and analyze financial data
  • Super User of systems
  • Bachelor’s or master’s degree in related field

  • 3+ years of associated work experience

  • PMP preferred

  • Practical application ability with Microsoft Office

  • Detailed analytical abilities


Key Technologies:

Zendesk, G Suite, Microsoft Office, DCI, Paycom, Therap, Care Management Systems



  • Paid training
  • Medical, dental and vision package
  • Tuition reimbursement programs
  • 13 paid holidays 
  • Generous vacation time
  • Paid parental leave
  • Retirement planning
  • Disability & Life insurance
  • Pet insurance and discounts
  • Ongoing career opportunities and more!

RISE is driven to break the model of institutionalized care for individuals with disabilities by providing exceptional 1:1 care to the individuals we get to serve. This is a great opportunity for a responsible, committed individual that wants to be part of making a difference in the lives of others!


If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:

(a) Dedicated fax 866-268-8885

(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone - 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY

RISE is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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