AR Team Lead

ABOUT THE COMPANY

Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our clients lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify.

OVERVIEW AND ESSENTIAL JOB FUNCTIONS

The AR Team lead will be responsible for high volume, multi contract receivables and collections within the fiscal agent operations department. This
individual will provide these services to a variety of funding sources as determined and directed by the various contracts and all updates of contracts.
This person is responsible to perform the following functions for Acumen, Inc. as well as agencies that contract with Acumen, Inc.

• Organize and supervise the processing of multi-state receivables and collections related to medical and Medicare billings.
• Assist the AR team in developing proactive processes for effective and efficient resolution.
• Promote a high level of customer service/satisfaction (both internally and externally).
• Assist in identifying key performance indicators for AR and ensure accurate tracking of these indicators.
• Facilitate communication and training in the AR department.
• Ensure the teams accurate processing of data by providing billing guidelines with documentation and training
• Openly communicate expectations, monitor and evaluate individual and team performance, provide feedback and/or disciplinary action
• Provide team members performance evaluations
• Attend and participate in financial operation staff meetings and/or other company meetings as requested.
• Maintain customer and personnel confidentiality.
• Perform other job-related duties as requested.
• ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent (a degree in accounting or related field preferred)
• At least 3 years experience in billing and collections
• Ability to logically and efficiently analyze issues and address multiple priorities in a professional manner
• Experience developing policies and procedures for accounts receivable operations
• High standard of integrity
• Demonstrate excellent organizational skills, attention to detail, time management, task oriented, good interpersonal skills, patience and
• perseverance
• Excellent knowledge of Microsoft Excel and Word as well as E-mail experience. Solomon, HIPAA and Medicaid experience is a plus

Acumen is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:

(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY